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Every registered user of ET GeoWizards, ET GeoTools or ET Surface is eligible to:

  • Get free upgrades to all the new versions of the software he has purchased released within one year of the date of purchase

If you have purchased ET GeoWizards 8.7 on 19 September 2003 and there are two new releases of the software (versions 9.0 and 9.1) before 19 September 2004, you are entitled to get the upgrades free of charge.

  • Free technical support

Any registered user of ET GeoWizards, ET GeoTools and ET Surface is entitled to free technical support 

A license of ET GeoWizards, ET GeoTools and ET Surface is perpetual. It can be used on the machine for which a license key was issued  for as long as the user wishes.

  • If the license is under maintenance (see below) the user can upgrade to all versions free of charge and is eligible for technical support. In the event of changing the hardware, the user is eligible to request a new license key and will receive such a key.

  • If the license is not under maintenance, the user can continue using the license on the machine for which he/she has a license key, but:

    • The user is not eligible for technical support.

    • No new license keys will be issued for this license in cases of changed hardware or Operating System.

Maintenance and upgrades

  • Concurrent and corporate licenses

    The yearly maintenance is compulsory. If an organization that have concurrent or corporate license is late with purchasing maintenance, pro-rata fees needs to be paid in order to make the licenses current.

    You have purchased 10 concurrent licenses of ET GeoWizards on 15 May 2007 (your free maintenance year expired on 14 May 2008). If you want to use the latest release of the product for which you have license and purchase maintenance on 15 September 2008, the fees will be calculated as 10 x Upgrade price per license x 16 / 12 (four months back maintenance is due).  The new maintenance period will be from 15 September 2008 to 14 September 2009.

  • Fixed licenses
     
    • After the free upgrade period has expired, an upgrade can be purchased  (within one year of the expiration of the free upgrade period) at about 25% of the current price of the software. This will make the user eligible to another year free upgrades. 

      If you have purchased ET GeoTools 9.0 on 19 March 2004 and there is a version 9.1 released on 14 June 2005 (your one year free maintenance has expired) you can use version 9.1 if you purchase an upgrade at about 25% of the price of version 9.1. This will entitle you to another year of free upgrades.

    • If more than one year from the expiration of the free upgrade period has expired (more than two years of the original purchase or the purchase of the last upgrade), the upgrade fee will be double the current upgrade fee. In other words 2 upgrade licenses per original license must be purchased in order to make the license current.

      If you have purchased ET GeoWizards 8.7 on 19 September 2003 and have not purchased any upgrades till 19 September 2005, you will need to purchase 2 upgrade licenses per original license in order to get any version released after 19 September 2004.

    • If more than two years from the expiration of the free upgrade period (more than three years of the original purchase or the purchase of the last upgrade) has expired, the license cannot be upgraded. A brand new license has to be purchased. 

      If you have purchased ET GeoWizards 8.7 on 19 September 2003 and have not purchased any upgrades till 19 September 2006, you will need to purchase a brand new license if you want to continue using the software.

Example:

A license (or upgrade) purchased on 12 March 2010
Status 1 From 12 March 2010 to 12 March 2011 Free upgrade to all new versions released before 12 March 2011
Status 2 From 12 March 2011 to 12 March 2012 Needs purchasing of a single upgrade license to become current and be able to use versions released after 12 March 2011. A new year of free upgrades starts from the day of purchasing the upgrade.
Status 3 From 12 March 2012 to 12 March 2013 Needs purchasing of TWO upgrade licenses to become current and be able to use versions released after 12 March 2011. A new year of free upgrades starts from the day of purchasing the upgrades.
Status 4 After 12 March 2013 The license is NOT upgradeable. A full new license needs to be purchased.

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Copyright: Ianko Tchoukanski